Contact Us
Welcome to the Keeper Rush Support page! If you need assistance with the game, you can reach us at:
Email: keeper.rush@gmail.com
Instagram: @keeper.rush or @imkingspic
1. How do I earn Coins?
Coins are earned strictly through your skills on the pitch! Every time a bomb passes safely past you without exploding, you earn Coins. Keep dodging hazards and surviving to rack up your wealth. You cannot buy Coins directly with real money.
2. Do I need to create an account to play?
Nope! You can start playing Keeper Rush the second you open the app without needing to create an account, make a username, or give us your email.
Note: This may change in future updates.
3. Am I playing against real people on the Leaderboard?
Currently, Keeper Rush is a single-player experience. The "Leaderboard" you see in the menu is actually a Challenge Board filled with procedurally generated benchmark scores to give you fun goals to strive for. You are not playing against real people in real-time — you're just testing your own reflexes!
4. What happens if I get a new phone or delete the app?
At this time, all game data is stored locally on your device and we do not use cloud saving. If you uninstall the game or clear the app's data, you will permanently lose ALL your progress, Coins, and unlocked items. Because data is local, we cannot recover or restore this data for you.
Note: Real-money purchases, like the Remove Ads bundle, are tied to your Apple/Google account and can be restored using the "Restore Purchases" button in the settings.
5. How do Packs work?
You can spend your hard-earned Coins to open Packs in the Shop for a chance to unlock new Jerseys, Hats, and Balls! Packs give out random items based on specific drop rates. You can view the exact percentage chance of winning Common, Uncommon, Rare, Epic, and Legendary items by tapping the info button before you open a pack.
6. What do I get when I buy the "Remove Ads" bundle?
The Remove Ads bundle is a one-time purchase that gives you massive value! You get:
- No More Forced Ads: Banner ads, interstitial (between screens) ads, and app open ads are permanently removed.
- Massive Coin Drop: You instantly receive 50,000 Coins.
- Exclusive Gear: You unlock a premium Stadium, a Jersey Kit, a Hat, and a Ball.
You can still choose to watch optional "Rewarded Video" ads to get extra lives, but you will never be forced to watch an ad again.